LEGO VIP program: simplification of the point redemption system

This is good news for all those like me who sometimes clicked a little too quickly: the distinction between using the code obtained, after an exchange of VIP points, via the official online store or in the LEGO Store and by telephone disappears definitively. . From now on, you can generate a unique code that can be used online, in Store or by phone.

This welcome change to the process for exchanging and using VIP points comes after the implementation a few months ago of an intermediate step which tried to guide us so as not to make any more mistakes. This was obviously not clear enough for many users of the program and LEGO finally decides to no longer limit the use of points to a single sales channel.

Note that if you have generated one or more unused codes, the VIP points will be credited back to your account and you will have to redeem them again using the new interface.

This change only affects "official" LEGO Stores, with LEGO Certified Stores still not accepting discount codes obtained through the redemption of VIP Points. Only the LEGO Certified Store in Créteil currently offers the possibility of accumulating points and using them at the checkout, but you must come with your VIP card, physical or dematerialized, in both cases.

We still don't know if all the LEGO Certified Stores located in France will one day join the VIP program and eventually allow the use of discount codes generated online. For the moment, this is not the case and the promises regularly made to customers by certain "knowledgeable" employees of these franchise stores are still not kept.

Below, the old system and the new interface now accessible in the VIP rewards center :